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Client & Referral Resource

Access the key documents you may need before commencing counselling or making a referral. You can download the Referral Form, Privacy Policy, and Client Contract & Informed Consent below. Please review and complete the relevant documents before submitting them through our Contact Us section. 

Referral Form (pdf)

Download

Privacy Policy (pdf)

Download

Contract and Informed Consent (pdf)

Download

Contact Us

Reaching out for counselling can be the first step toward feeling more supported, understood, and in control of what comes next.

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We look forward to working with you!

YOU&I Counselling

Frequently Asked Questions

Please reach us at youi_counselling@outlook.com if you cannot find an answer to your question.

Telehealth counselling allows you to attend counselling sessions online from a private and comfortable location. Sessions are conducted through a secure video platform, giving you access to professional support without needing to travel. All you need is a suitable device, internet connection, and a private space where you feel comfortable talking. 


We work with adolescents, young adults and adults who may be experiencing personal challenges, life transitions, emotional difficulties, relationship concerns, confidence issues, stress, or a desire for greater direction and personal growth. item.


Counselling can support you with a wide range of concerns, including stress, anxiety, low mood, confidence, emotional regulation, relationships, life changes, motivation, identity, grief, personal development, and goal setting. Counselling can also provide a space to better understand yourself and develop practical strategies to move forward. em.


YOU&I Counselling uses a person-centred and strengths-based approach, drawing on evidence-informed strategies such as Solution-Focused Therapy, CBT-informed techniques, Motivational Interviewing, mindfulness, trauma-informed practice and IFS-informed concepts. The approach is tailored to your individual needs, goals and circumstances.


The first session is an opportunity to get to know each other, discuss what has brought you to counselling, and identify what you would like to work towards. There is no pressure to share more than you are comfortable with. The focus is on building trust, understanding your goals and developing an approach that feels right for you. 


Yes. Counselling sessions are treated as private and confidential. There are limited circumstances where information may need to be shared, such as where there is a serious risk of harm, where disclosure is required by law, or where you have provided consent for information to be shared. These limits to confidentiality will be discussed with you as part of the counselling process. 


Yes. YOU&I Counselling can work with eligible NDIS participants where counselling aligns with the participant’s funded goals and supports. Services can be provided via telehealth, and arrangements can be discussed based on the participant’s plan management and individual needs. em.


Yes. Gaming can be incorporated into sessions where it is appropriate and beneficial for the client. For some young people and adults, gaming can help create a more comfortable and engaging environment while supporting conversation, rapport, emotional expression and therapeutic goals. 


Counselling fees depend on the type of service being provided. Current fees are available on the website or can be discussed when making an enquiry. NDIS-funded sessions are charged in accordance with the relevant NDIS pricing arrangements where applicable. 


You can book or enquire by completing the contact form on the website, calling or sending an email. Once your enquiry is received, we can discuss your needs, availability and whether YOU&I Counselling is the right fit for you. 



ABN 48 204 840 320 


Copyright © 2026 YOU&Icounselling - All Rights Reserved.


 YOU&I Counselling was created with the belief that meaningful change begins with connection. Through a person-centred and non-judgemental approach, we provide a safe space for young people and adults to explore life's challenges, better understand themselves, and work towards personal growth, wellbeing and purpose. 


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